FAQ

Lampodium™ offers FREE shipping on all orders, subject to certain conditions that may apply. For specific details regarding shipping fees, delivery times, and whether they deliver to your city, it's recommended to contact their customer support at Tel: +1 647 212 1232 or email them at lampodium.com@gmail.com

Warranty Policy: You can find information about their warranty policy by visiting their website at https://lampodium.com/pages/warranty-policy.

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Return & Exchange Policy: Details about their return and exchange policy can be found on their website at https://lampodium.com/pages/returns-exchanges.

MISSING PARTS FOR NEW PRODUCTS/ITEMS

If you receive a new product/item from Lampodium™ that is missing parts, you should contact their customer service team at Tel: +1 647 212 1232 or email at lampodium.com@gmail.com. You will need to present the original copy of the receipt, and you have one month from the date of pick-up or delivery to notify them about any missing parts to qualify for a replacement. Lampodium™ will cover the delivery fees for replacement parts.

After placing an order online, you will receive a confirmation email with information about your purchase. When your order is dispatched from one of their warehouses, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your order. The tracking information is typically accessible through a URL link provided in the email.

Lampodium™ products/items come with assembly instructions to make the installation process quick and easy. It is advisable to carefully read and follow the provided installation instructions when assembling the product/item.